Privacy Policy.
Last updated: 27 May 2026
Privacy Policy
Who We Are
KKO KKO Balinese is an Australian restaurant located in Pyrmont, Sydney, bringing the soul of Bali's street-side grills to Australia.
Our privacy practices are governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our welcome page, browse our menus, contact us on WhatsApp, or book a table at our Pyrmont venue.
Information We Collect
- Booking Details: Name, email address, phone number, and special dietary notes when you book via our partner platform, Obee.
- Communication Details: Your phone number and message history if you chat with us via WhatsApp.
- Usage Data & Tracking: Technical information (IP address, browser type, device information) and browsing behavior collected via Google Tag / Google Analytics cookies, and Meta Pixel / Conversions API tracking tags, to optimize our website performance, user experiences, and marketing campaigns.
How We Use Your Information
- Securing and managing your dining reservations.
- Responding to your inquiries and event booking questions via WhatsApp or email.
- Analyzing website traffic and usage patterns to make our website faster and more intuitive.
- Optimizing our Google Ads and Meta Ads (Facebook & Instagram) campaigns to ensure we reach guests interested in authentic Balinese charcoal grilling.
Sharing & Overseas Disclosure
- Obee App: Our secure reservation platform managing table bookings.
- WhatsApp (Meta): Supporting our direct customer chat.
- Google Analytics & Google Ads: Helping us understand visitor engagement and measure ad performance anonymously.
- Meta Platforms, Inc.: Measuring conversion events (such as clicks to WhatsApp or reservation triggers) using the Meta Pixel and Conversions API to deliver relevant advertisements on Facebook and Instagram.
Because some of our trusted service providers (specifically Google and Meta Platforms) operate globally, your information may be processed or stored on secure servers located overseas, predominantly in the United States. We take all reasonable steps to ensure these third parties handle your data in accordance with the security standards set out in the APPs.
Cookies & Ad Preferences
To manage your personalized ad preferences or opt-out of behavioral targeting:
- Google Ads: Customize or opt-out at Google Ads Settings.
- Meta Ads: Adjust your Facebook ad preferences directly in your Facebook Ad Settings or via your Instagram account settings.
- Global Opt-Out: You can opt-out of cross-website behavioral advertising via the Your Online Choices Australia page or the Digital Advertising Alliance opt-out portal.
Data Security & Data Breaches
In the highly unlikely event of a security breach that is likely to result in serious harm to you, we will promptly notify you and the Office of the Australian Information Commissioner (OAIC) in accordance with our obligations under the Australian Notifiable Data Breaches (NDB) scheme.
Your Rights & Complaints
If you wish to exercise these rights or have a complaint about a potential breach of the APPs, please contact us at hello@kkokko.com.au. We will investigate your concern and respond to you in writing within 30 days. If you are not satisfied with our handling of your complaint, you have the right to lodge a formal complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Google & Meta Disclaimers
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch:
Thank you for trusting KKO KKO Balinese. We look forward to welcoming you to our hidden fire kitchen in Pyrmont.